Payment Policy

Thank you for shopping with OLYEE. We are committed to ensuring a secure and transparent shopping experience. Please review our payment policy below.

Accepted Payment Methods

We accept the following payment methods:

  • Visa

  • MasterCard

  • American Express

  • Discover

  • PayPal

  • Apple Pay

  • Google Pay

  • Shop Pay

  • Other local and international debit/credit cards (where applicable)

All payments are processed in USD (United States Dollars) unless otherwise stated at checkout.

Payment Processing

  • Payment is charged at the time of purchase.

  • Once your order is confirmed, you will receive a confirmation email with the details of your transaction.

  • If your payment is unsuccessful, your order will not be processed until full payment is received.

Secure Transactions

Your payment information is protected by SSL (Secure Socket Layer) encryption and is processed through trusted and PCI-compliant third-party payment gateways. OLYEE does not store your full credit card details at any time.

Billing Information

Please ensure that your billing information is accurate and up-to-date. Incorrect or incomplete billing details may delay the processing of your order or result in a failed transaction.

Fraud Prevention

We reserve the right to cancel or flag any order that appears suspicious or fraudulent. In such cases, we may contact you to verify your identity or payment method before fulfilling the order.

Taxes & Duties

  • Sales tax is applied to orders shipped within regions where OLYEE is legally required to collect tax.

  • For international orders, customs duties, import taxes, or other fees may apply depending on your country's regulations. These charges are the responsibility of the customer.

Order Confirmation

Once your payment is approved and your order is processed, you will receive:

  1. An order confirmation email

  2. A shipping notification email once your order has been dispatched, including tracking details

Failed or Declined Transactions

If your payment is declined:

  • Please verify your card details, available funds, and billing address.

  • You may also try another payment method.

  • If issues persist, contact your card provider or our customer support team.

Contact Information

If you have any questions or concerns regarding payments, please contact us:

📧 Email: support@Olyee.com
🕗 Business Hours: Monday – Friday, 8:30 AM – 5:00 PM CST

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